Hi! I’m Trace,

I think in systems and create structure from complexity.

People lean on me to help them see the big picture and take action. I thrive in managing design operations and delivering a range of design solutions, always aiming for a high bar.


Roles I’ve held include design operations, brand design lead, UI designer, UX researcher, illustrator, creative director, producer, animator, and editor.


I also go by Patricia. Currently, I'm designing products and building web experiences at Tiller.

People lean on me to help them see the big picture and take action. I thrive in managing design operations and delivering a range of design solutions, always aiming for a high bar.


Roles I’ve held include design operations, brand design lead, UI designer, UX researcher, illustrator, creative director, producer, animator, and editor.


I also go by Patricia. Currently, I'm designing products and building web experiences at Tiller.

Hi! I’m Trace,

I think in systems and create structure from complexity.

People lean on me to help them see the big picture and take action. I thrive in managing design operations and delivering a range of design solutions, always aiming for a high bar.


Roles I’ve held include design operations, brand design lead, UI designer, UX researcher, illustrator, creative director, producer, animator, and editor.


I also go by Patricia. Currently, I'm designing products and building web experiences at Tiller.

CLIENTS

Some of the awesome teams I’ve helped

CASES

In my work, I focus on bringing structure to complexity. Always starting with strategy before diving into execution and helping cross-functional teams reach project goals.


Each case study features a different side of this, from designing operationally efficient systems to carrying out multi-disciplinary campaigns.

In my work, I focus on bringing structure to complexity. Always starting with strategy before diving into execution and helping cross-functional teams reach project goals.


Each case study features a different side of this, from designing operationally efficient systems to carrying out multi-disciplinary campaigns.

jotson design system
jotson design system
jotson design system

Enabling the Jotson team to scale quickly

Enabling the Jotson team to scale quickly

Enabling the Jotson team to scale quickly

Enabling the Jotson team to scale quickly

Enabling the Jotson team to scale quickly

Enabling the Jotson team to scale quickly

Enabling the Jotson team to scale quickly

A scalable design system built for Jotson, streamlining UI consistency, enhancing design-to-development efficiency, and enabling a cohesive brand experience across digital products.

Design system

Design operations

Product design

jotson design system

Enabling the Jotson team to scale quickly

Enabling the Jotson team to scale quickly

Enabling the Jotson team to scale quickly

A scalable design system built for Jotson, streamlining UI consistency, enhancing design-to-development efficiency, and enabling a cohesive brand experience across digital products.

Design system

Design operations

Product design

Jumpstarting design operations at Helcim with a design system framework

Jumpstarting design operations at Helcim with a design system framework

Jumpstarting design operations at Helcim with a design system framework

Jumpstarting design operations at Helcim with a design system framework

Jumpstarting design operations at Helcim with a design system framework

Jumpstarting design operations at Helcim with a design system framework

Jumpstarting design operations at Helcim with a design system framework

Being the first design operations hire led to the creation of the design system framework. It established a unified brand identity across product, web, and a variety of marketing creatives.

design operations

design system

brand identity

From 0 to 15 clients: Driving product discovery and UX in AI for regulatory work

From 0 to 15 clients: Driving product discovery and UX in AI for regulatory work

From 0 to 15 clients: Driving product discovery and UX in AI for regulatory work

From 0 to 15 clients: Driving product discovery and UX in AI for regulatory work

From 0 to 15 clients: Driving product discovery and UX in AI for regulatory work

From 0 to 15 clients: Driving product discovery and UX in AI for regulatory work

From 0 to 15 clients: Driving product discovery and UX in AI for regulatory work

From 0 to 15 clients: Driving product discovery and UX in AI for regulatory work

Led product discovery, UX research, and MVP UI design for an AI-powered research platform specializing in regulatory filings. Defined user workflows, emerging LLM personas and use cases, optimized information architecture, and shaped the product’s early experience.

product discovery

product strategy

AI UX

LLM design

IA

Evolving the WaitWell brand to drive business growth

Evolving the WaitWell brand to drive business growth

Evolving the WaitWell brand to drive business growth

Evolving the WaitWell brand to drive business growth

Evolving the WaitWell brand to drive business growth

Evolving the WaitWell brand to drive business growth

Evolving the WaitWell brand to drive business growth

Refined WaitWell’s visual language, ensuring a cohesive translation of the brand and their product's design in public-facing marketing materials leading to a 30% increase in organic web traffic and more.

brand identity

web design

art direction

70% built

How customer discovery helped shape Jotson's product roadmap

How customer discovery helped shape Jotson's product roadmap

A customer discovery initiative for Jotson, uncovering key user insights to inform product strategy, improve user experience, and align business goals with customer needs.

product strategy

customer discovery

ux research

helcim smart terminal tap payment
helcim smart terminal tap payment
helcim smart terminal tap payment
helcim smart terminal tap payment

50% built

Leading a multidiscipline brand design delivery team

Leading a multidiscipline brand design delivery team

Established a delivery pipeline for the brand design team at Helcim, optimizing workflows to support internal, product, and marketing design needs and ensuring collaboration and brand consistency.

leadership

brand design

production

Queued

Rebuiling the Parasoft design system for better usability

Rebuiling the Parasoft design system for better usability

Overhauling the current design system to be a functional interactive library to enable a distributed team in creating consistent design across all touchpoints

strategy

social marketing

roadshow management

WHAT MY COLLEAGUES SAY

Trace is incredibly dedicated and often goes above and beyond to make deliverables or create the best product. She is a very strong leader and has immense skill in leading client workshops, especially in the UX and CDR space.

WHAT MY COLLEAGUES SAY

Trace is incredibly dedicated and often goes above and beyond to make deliverables or create the best product. She is a very strong leader and has immense skill in leading client workshops, especially in the UX and CDR space.

STAGES

How Design Enables Brand and Product

HELCIM DESIGN FOR TECH TALENT TUESDAY, 2023

Mobility First: DANxGoogle Mobility Workshop

GOOGLE X DENTSU, 2017

Social Media Marketing at #LODITalks

GMA PUBLIC AFFAIRS, 2017

STAGES

How Design Enables Brand and Product

HELCIM DESIGN FOR TECH TALENT TUESDAY, 2023

Mobility First: DANxGoogle Mobility Workshop

GOOGLE X DENTSU, 2017

Social Media Marketing at #LODITalks

GMA PUBLIC AFFAIRS, 2017

STAGES

How Design Enables Brand and Product

HELCIM DESIGN FOR TECH TALENT TUESDAY, 2023

Mobility First: DANxGoogle Mobility Workshop

GOOGLE X DENTSU, 2017

Social Media Marketing at #LODITalks

GMA PUBLIC AFFAIRS, 2017

Working with Trace has been a delightful experience that made me grow as a leader.

If I had to point out at one of her strongest skills, that would definitely be the ability to look at a design piece, understand that something is off, and turn that vague feeling into an objective and actionable feedback.

This ability to effectively deliver feedback has brought a lot of value to the team output and increasing their work quality.

RODOLFO FERRO CASAGRANDE

FERRO CASAGRANDE

HEAD OF DESIGN, Helcim

Working with Trace has been a delightful experience that made me grow as a leader.

If I had to point out at one of her strongest skills, that would definitely be the ability to look at a design piece, understand that something is off, and turn that vague feeling into an objective and actionable feedback.

This ability to effectively deliver feedback has brought a lot of value to the team output and increasing their work quality.

RODOLFO

FERRO CASAGRANDE

HEAD OF DESIGN, Helcim

Trace was fantastic during our Tiller-Jotson partnership. She brilliantly handled our customer discovery work while building our first design system that finally gave us the consistency we needed.

I loved how she brought fresh ideas to the table, explained everything clearly, and kept everyone on track toward our goals. Trace works fast without sacrificing quality, quickly grasps complex information, and always delivers valuable insights. She's approachable, genuinely cares about the work, and was a true pleasure to collaborate with. I can't recommend her enough!

MICHELLE WALSTRA

SENIOR PRODUCT DESIGNER, JOTSON

Trace was fantastic during our Tiller-Jotson partnership. She brilliantly handled our customer discovery work while building our first design system that finally gave us the consistency we needed.

I loved how she brought fresh ideas to the table, explained everything clearly, and kept everyone on track toward our goals. Trace works fast without sacrificing quality, quickly grasps complex information, and always delivers valuable insights. She's approachable, genuinely cares about the work, and was a true pleasure to collaborate with. I can't recommend her enough!

MICHELLE WALSTRA

SENIOR PRODUCT DESIGNER, JOTSON

Trace was an amazing leader who genuinely cared about the team. She advocated for us, fostered collaboration, and invested in everyone’s growth.

Her leadership created an environment where we could do our best work and support each other. I learned so much from her about what it means to lead.

GINA GONG

DESIGNER, Helcim

Trace was an amazing leader who genuinely cared about the team. She advocated for us, fostered collaboration, and invested in everyone’s growth.

Her leadership created an environment where we could do our best work and support each other. I learned so much from her about what it means to lead.

GINA GONG

DESIGNER, Helcim

WHAT MY COLLEAGUES SAY

Trace's greatest strength is her ability to handle moving pieces within the project.

With my short collaboration with her in one of the projects in the past, there was some inconsistency with what we usually do versus what she has done. She effectively adapted to what we're doing and understood where the devs are coming from!

It was greatly appreciated. I found that not only is she a big advocate for the design team but also for devs in terms of improvement and just making sure things are delivered on time and the handoff is complete.

WHAT MY COLLEAGUES SAY

Trace's greatest strength is her ability to handle moving pieces within the project.

With my short collaboration with her in one of the projects in the past, there was some inconsistency with what we usually do versus what she has done. She effectively adapted to what we're doing and understood where the devs are coming from!

It was greatly appreciated. I found that not only is she a big advocate for the design team but also for devs in terms of improvement and just making sure things are delivered on time and the handoff is complete.

WHAT MY COLLEAGUES SAY

I appreciate Trace's organized and analytical mind. She communicates clearly and helps add extra clarity to processes that might otherwise be muddy and unorganized.

Trace is also one of the best people I know who can take a problem and get it "unstuck" (e.g., I think that she singlehandedly saved a client case study video. It would have been a trainwreck without her expertise).

WHAT MY COLLEAGUES SAY

I appreciate Trace's organized and analytical mind. She communicates clearly and helps add extra clarity to processes that might otherwise be muddy and unorganized.

Trace is also one of the best people I know who can take a problem and get it "unstuck" (e.g., I think that she singlehandedly saved a client case study video. It would have been a trainwreck without her expertise).

WHAT MY COLLEAGUES SAY

Trace is a great communicator, and very thoughtful. Trace thinks beyond her role and considers not only the other designers but the dev team as well.

During planning sessions or similar situations, she's always considering how certain design ideas or decisions will affect the work of others and provides suggestions or other ideas.

WHAT MY COLLEAGUES SAY

Trace is a great communicator, and very thoughtful. Trace thinks beyond her role and considers not only the other designers but the dev team as well.

During planning sessions or similar situations, she's always considering how certain design ideas or decisions will affect the work of others and provides suggestions or other ideas.

WHAT MY COLLEAGUES SAY

I feel Trace's greatest strengths are her design rationale and ability to speak and present eloquently.

I also appreciate her ability to see details and art direct to a high degree of refinement. She has strong rationale for all design decisions and her experience and thoughtfulness are evident.

This has often allowed her to influence client behaviour and decisions and sell work through to clients. It has also allowed her to elevate the work of others that she has collaborated with.

WHAT MY COLLEAGUES SAY

I feel Trace's greatest strengths are her design rationale and ability to speak and present eloquently.

I also appreciate her ability to see details and art direct to a high degree of refinement. She has strong rationale for all design decisions and her experience and thoughtfulness are evident.

This has often allowed her to influence client behaviour and decisions and sell work through to clients. It has also allowed her to elevate the work of others that she has collaborated with.

For clarity and consistency, Trace is used in place of Patricia in the testimonials. Both refer to me. :)

All rights reserved.
© Copyright 2025 Patricia Orozco

trace orozco

For clarity and consistency, Trace is used in place of Patricia in the testimonials. Both refer to me. :)

All rights reserved.
© Copyright 2025 Patricia Orozco

trace

orozco

For clarity and consistency, Trace is used in place of Patricia in the testimonials. Both refer to me. :)

All rights reserved.
© Copyright 2025 Patricia Orozco

trace orozco

For clarity and consistency, Trace is used in place of Patricia in the testimonials. Both refer to me. :)

All rights reserved.
© Copyright 2025 Patricia Orozco

trace orozco